For additional details regarding qualifications and requirements for items eligible for return, please click here.
Physical Store
For purchases made in-store, you have 2 options.
- 1. Return your items to the Shoe Mill location where you made your purchase - Preferred
- 2. Mail them back to Shoe Mill
ShoeMill.com
Purchases made on ShoeMill.com have the order format shown below
SM-XXXXX
Amazon.com
Purchases made on Amazon.com have the order format shown below
XXX-XXXXXXX-XXXXXXX