ShoeMill.com ships from Portland Oregon which means ultra fast Priority Mail 2 day delivery on purchases made in Oregon, Washington, Idaho, California, & Nevada at no additional charge. Just choose free ground shipping, your order defaults to Priority Mail due to local proximity.
Orders placed on ShoeMill.com ship the next business day from Portland Oregon. We do not collect sales tax and all orders qualify for free shipping!
If you are in need of footwear repairs outside of our policies, we recommend these highly skilled cobblers.
4. Feet Hurt?
As a company who genuinely cares for the foot health of our valued clientele, we maintain the long-standing purpose to fit our customers properly. Our sterling reputation has made us the single largest doctor referral shoe resource in Oregon and SW Washington. We are recognized by the medical community as something more that just a shoe store since we truly care about foot health. However, we are not doctors, and do not diagnose foot problems. We simply use the best and most respected tools available to make your shoes more comfortable. Please recognize that foot pain is not normal. If you are experiencing prolonged foot pain you should seek advice from a medical professional.
5. Need a shoe?
Shoe Mill transfers merchandise daily between our 9 locations and warehouse. If an item is not available at the location closest to you, notify a salesperson at your nearest location and they will arrange for the shoe to be transferred to your nearest store. You may also contact our customer service department at ShoeMill.com/Contact-Us and they can arrange for the transfer of merchandise.
6. Customer account information
At Shoe Mill we collect customer account information via phone number, name, or email this record holds your purchase history which allows us to review and recall the information if the need for a return or exchange is presented. Complete customer records which include email or address will be eligible for coupon promotions delivered semi annually.